The RMR Engine: How AI Automation Turns Security System Service Delivery Profitable
Virtual Webinar | July 22, 12 - 1 PM MT
Stop reacting to camera failures. Learn how AI-powered health monitoring can automate service delivery, improve operational efficiency, and unlock new recurring revenue opportunities.
Matt Barnette, Joelle Grunblatt and Daniël Reichman come together to discuss the future of AI-powered automation in physical security.
IT ping commands and VMS health logs can't catch every camera that needs service. Instead of relying on manual verification, discover how AI-powered camera health monitoring can improve service efficiency, strengthen client trust and transform monitoring into a profitable recurring revenue stream.
Capitalize on your PSA member benefits to optimize your service offerings and build a scalable recurring monthly revenue stream.
Agenda:
Introduction & The Evolution of Physical Security Managed Services (5 mins)
The Blind Spots of Generic IT Tools & VMS Logs (10 mins)
Feature Priority vs. Dedicated Partnership (10 mins)
Selling managed service to your customers
Commercial Alignment: The PSA Member Advantage (5 mins)
Interactive Q&A (15 mins)
Speakers:
Matt Barnette
President & CEO
PSA Network
Since stepping into the role of president & CEO of PSA Network in 2021, Matt Barnette has led strategic initiatives that have strengthened PSA’s market position, expanded member value and advanced the integrator channel.
His ability to guide organizations through transformation shaped by more than 30 years of leadership across Mercury Security, HID Global and AMAG Technology highlights his commitment to innovation, operational excellence and elevating the security industry.
Joelle Grunblatt
Founder & COO
Ai-RGUS
Since co-founding the company in 2019, she has led strategic marketing efforts to expand the company globally and establish it as an industry standard.
Her ability to grow her clientele through networking, seminars and social media marketing highlights her entrepreneurial spirit and strong leadership skills have allowed her to expand Ai-RGUS across the industry.
Daniël Reichman
Ph.D., CEO and Chief Scientist
Ai-RGUS
After receiving his Ph.D. at age 25, Dr. Reichman founded Ai-RGUS. With over 24 university publications, Dr. Reichman obtained his doctorate in Electrical and Computer Engineering from Duke University.
Over the years, Dr. Reichman has successfully completed consulting projects including the development of software to assist reading more than 10,000 pages that needed to be summarized for a book. His passion is to develop algorithms to improve quality of life by automating routine tasks.
Matt Hanley
Vice President of Sales,
Tech Systems Inc. (TSi)
Matt Hanley has extensive experience in sales leadership within the technology and security sectors. Currently serving as Vice President of Sales at Tech Systems Inc., Matt has previously held the position of VP of Sales at Acre security from March 2023 to January 2025.
Prior to that, Matt was Vice President of Sales - Americas at ComNet from March 2021 to April 2023, and held various positions at Seneca Data, On-Net Surveillance Systems, Inc., and Tyco Security Products, where roles ranged from Business Development Manager to Director and Senior Director of Sales across North America and specific regions.