Emily Boulton and Eric Clapp join PSA as director of marketing and communications and director of inside sales, respectively
Westminster, Colo. (Oct. 23, 2026) - The PSA Network (PSA), the world’s largest consortium of professional systems integrators, today announced the addition of Emily Boulton and Eric Clapp to its leadership team. Boulton joins PSA as director of marketing and communications, while Clapp joins as director of inside sales.
In their respective roles, Boulton and Clapp will help guide PSA’s marketing, communications and inside sales functions while supporting the organization’s mission to empower owner and member companies through education, collaboration, networking and innovative business solutions.
“Investing in strong leadership is essential to PSA’s continued growth and our ability to deliver value to our members,” said Matt Barnette, president and CEO of PSA. “Emily and Eric bring complementary expertise and fresh perspectives that will help us build on our momentum, strengthen our operations and continue evolving to meet the needs of our membership and the broader security industry.”
Emily Boulton, Director of Marketing and Communications
Boulton is a strategic marketing and communications leader with extensive experience developing brand strategies, leading integrated marketing campaigns, driving community engagement initiatives and building high-performing teams. Throughout her career, she has connected organizational goals with compelling storytelling, data-driven marketing strategies and impactful member experiences.
Most recently, Boulton led marketing efforts at Climb Credit Union, overseeing marketing automation, campaign strategy, digital marketing, communications, community engagement and social media. She also played a key leadership role in a multiyear organizational rebrand.
At PSA, Boulton will lead marketing and communications efforts for both PSA and Edge, with a focus on strengthening member engagement, enhancing the organization’s brand presence and supporting the growth of programs, events and initiatives.
“We’re thrilled to have Emily join the PSA team,” said Candice Aragon, chief experience officer at PSA. “Her extensive experience with membership organizations brings a valuable perspective to our marketing and communications efforts, and I’m confident her expertise will help us strengthen our connection with members and continue to grow the value PSA delivers.”
Eric Clapp, Director of Inside Sales
Clapp brings a strong background in sales leadership, operations management, customer success and talent development. Throughout his career, he has demonstrated a passion for developing high-performing teams, driving accountability through KPIs and data-driven decision-making and creating innovative strategies that deliver measurable business growth.
In addition to his leadership experience, Clapp has successfully hired, trained and coached managers and frontline team members, built scalable processes and partnered closely with executive leadership to forecast performance and achieve organizational goals.
At PSA, Clapp will lead the inside sales team, working to refine sales processes, strengthen team performance and identify opportunities to improve the member and customer experience.
“Eric's experience in team development, operational excellence, customer engagement and business growth makes him a tremendous addition to our organization,” said Ben Shour, VP of sales at PSA. “We are excited to have Eric join PSA and look forward to the impact he will make in helping drive continued success for our sales team and customers.”
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About PSA
PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boast over 500 branch locations, employ over 13,500 industry professionals and are responsible for over $5 billion annually in security, fire, life safety and pro audio-visual installations. PSA’s mission is to elevate the industries we serve by providing owners and members exceptional education, networking, services and connections with technology partners. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and offering a variety of distinctive services that can enhance any company’s operations. Learn more at psasecurity.com. Be the rising tide!
PSA Media Contact
Emily Boulton
Director of Marketing and Communications
eboulton@psasecurity.com