Stop Selling Systems and Walking Away. Start Building Relationships and Recurring Revenue.
PSA dealers have long delivered the technology that keeps customers secure. But today’s strongest opportunity extends far beyond the initial installation.
It is time to think like a Managed Service Provider (MSP)
Why Make the MSP Shift?
Project revenue ends when the installation is complete. Managed services turn that installation into an ongoing customer relationship—creating value every month through monitoring, management and subscription-based capabilities.
For PSA dealers, that means:
More predictable recurring monthly revenue
Stronger, longer-lasting customer relationships
Earlier awareness of service and maintenance needs
Greater differentiation from project-only competitors
A more scalable and valuable business
Turn Every Installation Into an Ongoing Service
Digital Watchdog gives dealers practical ways to begin building an MSP offering
myDW Health Monitoring Service
myDW helps dealers proactively monitor customer systems through a centralized online dashboard. Health alerts, system status information, reporting and device visibility allow teams to identify developing issues and respond before they become costly interruptions.
Instead of waiting for a customer to discover a problem, the dealer can deliver continuous oversight—and charge for that continuing value.
DW Spectrum Enterprise VSaaS
DW Spectrum Enterprise provides a cloud-optimized, subscription-based video management platform designed with MSPs in mind. Dealers can centrally manage organizations, sites, users and recurring device subscriptions while supporting customers across multiple locations.
Optional subscription add-ons create additional opportunities to expand services as customer needs evolve.
Recurring Revenue Starts with a Change in Perspective
PSA dealers should not see themselves only as companies that sell, install and service security equipment. They are trusted technology partners positioned to manage security outcomes throughout the system lifecycle.
Start with one service. Package it clearly. Price it around the value delivered. Then introduce it to every new and existing customer.
The installation opens the door. Managed services keep the relationship, and the revenue, growing.