Newsroom

5 Jun 2015

Leadership Lesson: Accountability

In order to be a more effective leader, you must think, inspire, energize, connect and act like a leader. Here is a quick tip to help escalate your success as a leader by accepting accountability:

Accept Accountability

Accountability is the obligation to report, explain, or justify something; to be responsible or liable for an action or outcome. As a leader, illustrating accountability helps establish a culture of accountability across your workforce.

Accountability supports improved performance across an organization. It validates your ability to explain and justify outcomes, both good and bad while building trust and integrity among your employees. Make it clear that you will follow through on what you said you would do and always accept feedback when you report to them. This provides an opportunity to take advice for improvement and growth.

Try this example of accountability:

Hold a meeting once a month with your management team or divisional leaders. Require each of the managers to write a report, detailing what happened the previous month. Review with each leader his or her results. By reviewing with each manager individually, this provides a summary and a review of key metrics that drive business.

“If you are building a culture where hones expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes.”

-Henry Cloud

Learn more about the PSA Leadership Program.